ISSN (print) 1995-2732
ISSN (online) 2412-9003

 

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DOI: 10.18503/1995-2732-2023-21-1-65-73

Abstract

The difficult economic conditions faced by this country now are characterized by a structural transformation of the economy, changing internal and external development conditions, which, in turn, imply continuing the creation of technological sovereignty of goods and services, strategic change of financial and economic policy, stimulation of development of all the sectors of the national economy. To implement this restructuring, it is necessary to “launch” a number of mechanisms that contribute to accelerating the transformation processes. One of such mechanisms, according to the authors, is clear and efficient functioning of the quality management system, ensuring the coherence of all the elements of the production system. The authors of this article propose an approach to the introduction and efficient functioning of QMS in the new economic reality. The study uses data obtained during audits of suppliers carrying out their activities in the engineering industry, as well as a manufacturer of control and measuring devices, CJSC Electronic and Mechanical Measuring Systems (in Chelyabinsk). The results of this study have led to the following: the authors have identified the requirements for enterprises and their products in the new economic conditions, analyzed the reasons for low efficiency and effectiveness of QMS common for most organizations, and identified factors influencing the effective implementation and efficient functioning of QMS in the new economic environment. The key result of the study is the proposed author’s approach to implementing QMS, providing organizations with the achievement of their strategic goals in the economic transformation condition. The authors note that it is important to factor into the personal factor of directors and owners in the management of QMS, and it is required to form a close relationship between QMS and production management.

Keywords

quality management system, QMS efficiency, new economic environment, quality, QMS analysis

For citation

Drankova N.A., Denisova Ya.V. Problems of Efficiency of the Qualitymanagement System and Ways to Solve Them in the New Economic Environment. Vestnik Magnitogorskogo Gosudarstvennogo Tekhnicheskogo Universiteta im. G.I. Nosova [Vestnik of Nosov Magnitogorsk State Technical University]. 2023, vol. 21, no. 1, pp. 65-73. https://doi.org/10.18503/1995-2732-2023-21-1-65-73

Natalia A. Drankova – postgraduate student, Department of Analytical Chemistry, Certification and Quality Management, Kazan National Research Technological University, Kazan, Russia. Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Yana V. Denisova – PhD (Economics), Associate Professor, Department of Analytical Chemistry, Certification and Quality Management, Kazan National Research Technological University, Kazan, Russia. Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

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